Navigating the Customer Compass: A Thinksia Guide to Net Promoter Score (NPS)

We invest valuable resources in attracting prospects and gaining customers. So, it's important to understand them; what they really think, and how they perceive your business and its value. The Net Promoter Score (NPS) can be a cornerstone metric to guide your orgnaization to customer growth and retention Here, we dive into the essence of NPS, how to weave it into your strategy, and decode what your customers are really telling you
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